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Branch Associate - Field Operations

8220 Stayton Dr, Jessup, MD 20794, USA Req #326
Friday, April 26, 2019
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Branch Associate

SouthernCarlson, Inc. - a leading distributor of the most recognized brands of construction and packaging machines, tools and supplies in the industry. Supported by our network of service and repair technicians, the company has evolved to encompass over 140 locations in 34 States and Mexico. A group of problem solvers, we provide ideas and solutions in both the products we offer and the methods we propose. We offer the highest quality products along with outstanding service and support to our customers.

We are seeking a high-energy customer service representative with experience in construction trades or industrial supplies to join our Jessup Maryland team. Shift hours are Monday through Friday – day shift.

Areas of Responsibility Include:

  • Timely and accurate processing of orders

  • Efficient response to customer inquiries via phone, email and on-site

  • Inside sales

  • Occasional tool repair and testing

  • Delivering industrial supplies to job sites

  • Inventory tracking

  • Shipping and receiving and occasional use of forklift

 

Essential Qualifications include:

  • Minimum of one year of customer service experience in construction trades or tool industry with a proven track record of successfully servicing and problem solving for customer accounts

  • Strong analytical abilities, organizational skills and attention to detail

  • High School Diploma or equivalent

  • Ability to function effectively as part of a team as well as independently

  • Excellent verbal and written communication skills. 

  • Bilingual English/Spanish is a strong asset

  • Quick learner and able to retain knowledge

  • Intermediate computer experience and skills including proficiency with MS Office

  • Ability to lift up to 50 pounds of customer product on a regular basis and 100 pounds on an occasional basis

 

If you meet these qualifications and are interested in joining our team, please submit resume and wage requirements for consideration.

SouthernCarlson offers a competitive benefits package including medical, dental, vision, 401k, PTO, paid holidays, and more!

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • 8220 Stayton Dr, Jessup, MD 20794, USA