Program Manager - Project HOME Works
Philadelphia, PA, USA
Monday, April 1, 2019
THE MISSION OF PROJECT HOME
The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.
Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.
Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.
Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.
THE VALUES OF PROJECT HOME
The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.
We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.
We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.
We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.
We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.
Job Summary: The Program Manager of “Project HOME Works (PHW) is responsible for developing and implementing a job and residential program for participants at the Hub of Hope in Suburban Station. They are also responsible for coordinating with Sacred Heart Hub of Hope, and employment services staff to ensure a caring, supportive environment that contributes to the emotional, physical, spiritual, and mental well-being of all participants. This includes maintaining an in-depth knowledge of participants and administering the activities and operation of the program in a manner consistent with the mission of Project HOME.
Essential Duties and Responsibilities
- Intake and coordinate onboarding in collaboration with the PHW team
- Acquire and maintain a comprehensive knowledge of the needs of participants
- Facilitate meetings twice a week with each participant to ensure coordination of services and residential agreements are being met
- Facilitate daily group meetings with all participants at Sacred Heart
- Create an environment that combines the necessary structure, case management, education and employment support, counseling, interaction, freedom, and safety to facilitate participant growth
- Create an environment where recovery journeys are openly discussed and the community members support each other in their unique journeys, celebrating milestones, and supporting each other
- Provide ongoing consultation with individuals in recovery
- Coordinate services and linkages with outside agencies/providers
- Provide both routine and random drug screens
- Seek out and participate in all relevant training and in-services
- Foster and model respect, empathy, and empowerment of participants
- Coordinate participants’ next steps and graduations
- Provide regular and consistent supervision and general oversight to ensure program is successful in achieving desirable outcomes
- Work with service coordinators to identify participant needs and establish pertinent goals and objectives in the areas of recovery, health, education, employment, and community integration
- Ensure all documentation is meeting contractual obligations and is documented in ETO
- Conduct and document case review meetings with case management/service coordination team
- Oversee the training, implementation, and use of best practices (such as Critical Time Intervention and Wellness Self-Management)
- Manage the on-call schedule for Sacred Heart peer support employee
- Develop and maintain positive working relationships with service providers, the community, and volunteer groups
- Serve as liaison with all agencies providing services to participants
- Attend meetings as scheduled/assigned
- Ensure program is meeting strategic plan goals
- Provide quarterly summaries of outcomes of the program
- Supervise the financial operations of the program
- Develop annual budgets
- Authorize the purchase of goods and services within approved budget and manage the reconciliation of expenses with the accounting office
- Work as a blended management team with the property manager at Sacred Heart
- Work with property manager to ensure resident compliance with unit/common space cleanliness/safety and compliance with safety and licensing regulators
- BA/BSW, or related degree and three years’ related experience including demonstrated leadership skills
- Experience working with recovering persons (mental illness, drug/alcohol, or dually diagnosed persons)
- Strong organizational, interpersonal, and assessment skills
- Understands and affirms the mission of Project HOME
- Good verbal and written communication
- Team experience
- Strong computer literacy including experience with electronic record systems
- Availability for on-call duties and other duties as assigned
- Experience working with homeless individuals and/or in supportive housing a plus
Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion of a drug screen and background checks.
Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job nor does it constitute a written or implied contract.
The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization. Join us! Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.