Information Center - Financial Services Representative

Fort Worth Community Credit Union strives to provide excellent member service, which is a result of having friendly, knowledgeable, and helpful employees. Career opportunities at various levels exist with the credit union. Fort Worth Community Credit Union is an Equal Opportunity Employer. We accept applications at all times even when a specific opening is not available. We conduct background screens and drug testing on candidates for employment, and we certify all employees through E-Verify.

Fort Worth Community Credit Union offers full-time employees an excellent benefits package that includes:

Health, Dental, and Vision Insurance
Life Insurance
Long Term Disability Insurance
Flexible Spending Accounts
401(k) Plans (also available for part-time employees)
Paid Holidays (also available for part-time employees)
Generous Vacation and Sick Days (also available for part-time employees)
 
Fort Worth Community Credit Union promotes from within whenever possible, so your career can progress within the same company. We hire only the best and brightest. Our positions are demanding but provide an excellent opportunity to learn the financial industry.

Work Hours: Monday-Friday 9:20 am-6:05 pm and two Saturdays per month 8:30 am-12:30 pm.

Summary: The FSR position performs member support and clerical duties via the telephone.  The duties include selling the credit union's products and services, opening accounts, establishing IRAs, issuing debit cards, handling member inquiries/transfers, and taking loan requests.

Requirements: Candidate must have a minimum of 1 year recent financial institution experience. Previous credit union experience with XP2 and/or Meridian Link is desirable. Must be able to sit at a workstation and be comfortable talking on the telephone for extended periods of time. Knowledge of basic office functions: IT skills (maneuvering around Windows, browser-based applications, email), 10-key calculator by touch, strong time management and organizational skills, attention to detail, and customer service abilities. Bilingual skills (English/Spanish) preferred.

Benefits: Full benefits package including medical, dental and vision coverage; paid vacation, sick time and holidays; 401(k) Program, EAP and business casual dress.
Upon successful completion of the required training program and probationary period, it is possible that this can primarily be a remote (work-from-home) position.

FTWCCU is an Equal Opportunity Employer. FTWCCU makes no guarantee as to the availability of the posted positions. Due to ongoing recruitment efforts, some of these positions may have been filled or have offers pending to existing candidates.