Case Manager, Outreach

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Case Manager, Outreach  

Reporting to the Clinical Coordinator, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. 

This position has a 35-hour work week.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
• Conduct psychosocial evaluations 
• Connect clients to psychiatric services 
• Connect clients to medical treatment and substance use treatment facilities when applicable 
• Obtain identification, public benefits, and other applicable income sources for clients 
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans 
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing 
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies 
• Intervene in crisis situations 
• Escort clients to appointments when needed 
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned 

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults and substance abuse issues preferred 
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
• Excellent writing and communication skills
• Bilingual Spanish/English is preferred 

As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.