Broadband Technician I - Fiber
Responsible for installation and repair of FTTH services in the Shentel Fiber to the Home systems. Services provided include IP video, telephone, and internet services involving the installation of customer premises equipment and customer cable and wiring. Provide support in system troubleshooting efforts and repairs. This position requires placement in the rotating on-call schedule including Saturday work. Daily contact with customer’s regarding service and installation of equipment. Frequent contact with manufacturers for technical assistance. Working conditions include working aloft, attics with fluctuation of temperatures, crawl spaces and working diverse hours.
a. Education: High School Diploma or equivalent required.
b. Experience Level: Must have fiber optic cable installation and troubleshooting experience.
c. Communication skills: Must be able to clearly and successfully communicate to customers internal and external, listen effectively, present your ideas, write clearly and work well solo or in a group setting.
d. Training and certifications: Holds or has completed STCE/NCTI or cable company equivalent certifications for Broadband Technician 1 technical position or equivalent. Candidate must produce certifications.
e. Special Requirements: Fiber splicing, wired and wireless networking, electricity and electronics.
f. Skills: Basic PC skills utilizing laptop devices and basic software applications (MS Word, Excel, Web Browser).
g. Licenses or Certifications: Valid Driver’s license required, DCJS certification preferred.
h. Ability to read and comprehend written materials. Ability to communicate effectively in both face-to-face and electronic communication. Ability to lift 50 pounds and transport 200 feet. Ability to work aloft, as well as underground while using power tools.
Shentel will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email email@example.com and provide your name and contact information.
- Job Family Fiber
- Pay Type Hourly
- Required Education High School
- Winchester, VA 22601, USA