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  • Edinburg, VA, US
    Req #903
    Friday, May 24, 2019
    Job Summary: Reviews and validates service orders for accuracy prior to posting to billing. May perform other administrative functions for the department. Daily contact with staff, agents, and other departments regarding service orders, port requests and reports. Some record keeping is required.   Qualification Requirements: a. Education: High School or equivalent b. Experience: Minimum of 1 year experience in a customer service or call center environment. Cable TV, Internet, and Phone ... More
  • Covington, VA, US; Lewisburg, WV, US; Ronceverte, WV, US
    Req #859
    Friday, May 24, 2019
    Job Summary: Responsible for maintenance, installation and repair of CATV services in the Shentel Cable systems. Installs all Shentel Cable video services, CATV based internet access and voice services. Supports system troubleshooting, maintenance and repairs from the customer premises to the head end including all active and passive devices. Will be included in Shentel on-call schedule and expected to work Saturdays periodically. Daily contact with customer concerning service problems and insta ... More
  • Harrisonburg, VA, US
    Req #898
    Friday, May 24, 2019
    Job Summary: Responsible for inside sales to new and existing customers. Guide the customer through the purchasing decision, activation process and educate the customer on their purchase of service offerings. Perform customer account reviews and educate customers about their account options. Understand and communicate existing approved offers available to the end user while achieving their assigned company goals. Qualification Requirements: a. Education: High school diploma or equivalent. b. E ... More
  • Harrisonburg, VA, US
    Req #897
    Friday, May 24, 2019
    Job Summary: Responsible for inside sales to new and existing customers. Guide the customer through the purchasing decision, activation process and educate the customer on their purchase of service offerings. Perform customer account reviews and educate customers about their account options. Understand and communicate existing approved offers available to the end user while achieving their assigned company goals. Qualification Requirements: a. Education: High school diploma or equivalent. b. E ... More
  • Harrisonburg, VA, US
    Req #900
    Wednesday, May 22, 2019
    Shentel, a Sprint affiliate, has made awesome changes to reward our Retail Sales Consultants. Along with unlimited data comes unlimited earning potential! Our new base pay starts at $12+ an hour with a new, uncapped commission structure with an annualized earning average upwards of $35-40K!  The Retail Sales Consultant role offered by Shentel gives you the opportunity to “own your business,” create your own savvy sales style, and set personal goals above and beyond those of the company.How We Re ... More
  • York, PA, US
    Req #523
    Wednesday, May 22, 2019
    Shentel, a Sprint affiliate, has made awesome changes to reward our Retail Sales Consultants. Along with unlimited data comes unlimited earning potential!  Our new base pay starts at $12+ an hour with a new, uncapped commission structure with an annualized earning average upwards of $35-40K!  The Retail Sales Consultant role offered by Shentel gives you the opportunity to “own your business,” create your own savvy sales style, and set personal goals above and beyond those of the company.How We R ... More
  • Edinburg, VA, US
    Req #899
    Tuesday, May 21, 2019
    Job Summary Provides first-line network and systems surveillance as well as incident management support for the Network Operation Center. Qualification Requirements: a. Education: High School diploma required; advanced technical degrees preferred. b. Experience Level: Previous Network/NOC experience preferred. c. Special Requirements: Must be able to work in a 365 day operation with non-standard work shifts. d. Skills Summary: Must be able to resolve work issues through resolution. e. Applicant ... More
  • Edinburg, VA, US; Lynchburg, VA, US
    Req #872
    Tuesday, May 21, 2019
    Job Summary: Ensure the proper operation of Tech Support office by offering administrative assistance to Shift Supervisor. The Senior Tech Support Rep (STSR) is responsible for assisting the Technical Support Representatives (TSR) with routine issues reported by customers. Provides daily contact with customers in a call center environment, staff, agents, and other departments regarding service requests, troubles, and reports. Provide first level of escalation for customer issues. Act as depart ... More
  • Staunton, VA, US
    Req #885
    Monday, May 20, 2019
    Job Summary: Project Manager ensures the timely, safe and cost effective construction of Shentel transmission sites, towers, collocations, outside plant projects (coax, copper and fiber optic) and civil site development. Coordinate with contractors, public utilities, equipment vendors, third parties and internal departments to achieve stated goals. Additionally, the candidate must be competent at the full scope of project management duties associated with the deployment of multi-service telecomm ... More
  • Staunton, VA, US
    Req #883
    Monday, May 20, 2019
    Job Summary: Work directly for Shentel Fiber selling and promoting Shentel Fiber products directly and door to door, with a focus on video, high-speed internet and home phone services. The Direct Sales Representative will increase product penetration in designated residential areas through sales to current, former and new customers. Direct Sales Representatives are self- directed individuals who are motivated by customer satisfaction, goal attainment and earnings potential. Direct Sales Represen ... More
  • Radford, VA, US
    Req #890
    Monday, May 20, 2019
    Job Summary:Under limited supervision, assist with quality control research, perform audits for unauthorized connections by non-customers, analog only customers, digital customers, internet only customers and complete plant condition reports, when applicable.  Qualification Requirements: a. Education: High School Diploma or equivalent b. Experience Level: 1 year of CATV technical work experience, specifically from Tap to customer premises is preferred. Ability to follow direction and guidance of ... More
  • Edinburg, VA, US
    Req #549
    Friday, May 17, 2019
    Job Summary: Responsible for maintenance, installation and repair of CATV services in the Shentel Cable systems. Installs all Shentel Cable video services, CATV based internet access and voice services.  Supports system troubleshooting, maintenance and repairs from the customer premises to the head end including all active and passive devices. Will be included in Shentel on-call schedule and expected to work Saturdays periodically. Daily contact with customer concerning service problems and inst ... More
  • Edinburg, VA, US
    Req #894
    Friday, May 17, 2019
    Job Summary: Supports the installation, turn-up and maintenance of network operations equipment associated with telephony switching, fiber optic transport, data switching and routing, DSL and DOCSIS broadband, and other TDM and Ethernet based services. Additional responsibilities include providing advanced technical support and maintenance for video processing, power equipment, and CPE devices used to support voice, video, and broadband services in the Wireline and Cable business segments. Serve ... More
  • Covington, VA, US
    Req #887
    Friday, May 17, 2019
    Job Summary: Performs all warehouse and inventory functions to ensure accurate, efficient, and compliant material handling. Maintains adequate on-hand inventory levels, processes inventory issues, returns, and adjustments. Orders, receives, stocks, and transacts all materials entering and leaving the warehouse. Documents, prepares, sends and receives equipment for returns and repairs. Performs monthly cycle counts and full inventory counts, and reconciles inventory variances. Communicates with v ... More
  • Edinburg, VA, US
    Req #797
    Friday, May 17, 2019
    Job Summary: The Sr. Network Engineer is responsible for network planning and engineering of all Shentel broadband networks to include coax (HFC), RFoG, and fiber optic networks. The Sr. Network Engineer will also be responsible for project management of major engineering initiatives as well as generating detailed engineering documentation to support the installation, configuration, and ongoing operations of the network.  Qualification Requirements: a. Education: BS degree in a relevant engineer ... More
  • Edinburg, VA, US
    Req #777
    Thursday, May 16, 2019
    Job Summary: Responsible for maintenance, installation and repair of CATV services in the Shentel Cable systems. Installs all Shentel Cable video services, CATV based internet access and voice services. Supports system troubleshooting, maintenance and repairs from the customer premises to the head end including all active and passive devices. Will be included in Shentel on-call schedule and expected to work Saturdays periodically. Daily contact with customer concerning service problems and insta ... More
  • Roanoke, VA, US
    Req #893
    Wednesday, May 15, 2019
    Shentel, a Sprint affiliate, has made awesome changes to reward our Retail Sales Consultants. Along with unlimited data comes unlimited earning potential!Our new base pay starts at $12+ an hour with a new, uncapped commission structure with an annualized earning average upwards of $35-40K!The Retail Sales Consultant role offered by Shentel gives you the opportunity to “own your business,” create your own savvy sales style, and set personal goals above and beyond those of the company. How We Rew ... More
  • Roanoke, VA, US
    Req #892
    Wednesday, May 15, 2019
    Are you passionate about coaching and guiding a team towards sales excellence? Take a hands-on approach to personally influence and impact the success of your store! The Assistant Store Manager role offered by Shentel allows you to collaborate with the Store Manager at your Sprint store to develop and lead your sales team in providing top-notch customer experiences with every interaction. You’ll motivate and coach your team to meet and exceed goals while maintaining operational excellence. You ... More
  • Covington, VA, US
    Req #873
    Wednesday, May 15, 2019
    Job Summary:Work directly for Shentel Cable selling and promoting Shentel Cable products directly and door to door, with a focus on video, high-speed internet and home phone services. The Direct Sales Representative will increase product penetration in designated residential areas through sales to current, former and new customers. Direct Sales Representatives are self- directed individuals who are motivated by customer satisfaction, goal attainment and earnings potential. Direct Sales Represent ... More
  • Farmville, VA, US; Lynchburg, VA, US; Rustburg, VA, US
    Req #886
    Wednesday, May 15, 2019
    Job Summary: Responsible for maintenance, installation and repair of CATV services in the Shentel Cable systems. Installs all Shentel Cable video services, CATV based internet access and voice services. Supports system troubleshooting, maintenance and repairs from the customer premises to the head end including all active and passive devices. Will be included in Shentel on-call schedule and expected to work Saturdays periodically. Daily contact with customer concerning service problems and insta ... More
  • Waynesboro, VA, US
    Req #882
    Monday, May 13, 2019
    Job Summary:  Maintains control and accurate accounting of all wireless warehouse inventories. Receives, stocks, and processes transfers of equipment in and out of warehouse(s) as received from multiple retail and indirect locations. Processes returns of equipment to multiple vendors for varying types of credit Performs testing on returned handsets from multiple retail and indirect locations. Performs clerical work of a routin ... More
  • South Charleston, WV, US
    Req #669
    Monday, May 13, 2019
    Shentel, a Sprint affiliate, has made awesome changes to reward our Retail Sales Consultants.  Along with unlimited data comes unlimited earning potential!  Our new base pay starts at $12+ an hour with a new, uncapped commission structure with an annualized earning average upwards of $35-40K!  The Retail Sales Consultant role offered by Shentel gives you the opportunity to “own your business,” create your own savvy sales style, and set personal goals above and beyond those of the company. ... More
  • Bedford, VA, US; Covington, VA, US; Edinburg, VA, US; Roanoke, VA, US; Waynesboro, VA, US
    Req #758
    Monday, May 13, 2019
    Job Summary: The Sr. Network Engineer II is responsible for all network planning and engineering functions related to Shentel’s network infrastructure. Primary responsibilities include performing capacity planning, new technology evaluation, and project management of all major system upgrades and extension projects. Additionally, the Sr. Network Engineer II will generate detailed project plans and reports for all major Shentel cable and fiber initiative and proactively identify tactical and long ... More
  • Lebanon, VA, US
    Req #881
    Friday, May 10, 2019
    Job Summary: Responsible for installation and repair of CATV services in the Shentel Cable systems. Services include basic and premium CATV services involving the installation of digital set top boxes. Supports the installation of CATV based internet access and voice services. Supports some system troubleshooting and repairs. Will be included in Shentel on-call schedule and expected to work Saturdays periodically. Daily contact with customer concerning service problems and installation of equipm ... More
  • Glade Hill, VA, US; Redwood, VA, US
    Req #876
    Thursday, May 9, 2019
    Job Summary: Responsible for all aspects of the Shentel Cable field operations. Supervises and direct assigned technicians, installers and repairman Primary function is maintaining network integrity by provider superior customer service in the installation and repair of customer voice, CATV and internet access services. Secondary function is the support of special projects. Qualification Requirements: a. Education: High School or equivalent required. BA/BS preferred. Other post-secondary traini ... More