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  • Southington, CT, US
    Req #30
    Tuesday, March 19, 2019
    Under the supervision of the Conversion Supervisor, serves as primary or secondary support for COCC’s conversion efforts in a specific application process and assists in the coordination of all action items related to transferring the financial institution from their current service provider to the COCC system. A Conversion specialist is recognized by clients as an authority on COCC applications and acts as a liaison between client and COCC throughout the conversion process. Job Responsi ... More
  • Southington, CT, US
    Req #29
    Monday, March 11, 2019
    We are currently seeking a Software Developer to design and program special requests, enhancements, or defect repairs as directed by the Application Software Manager or Application Systems Manager.  Job Responsibilities:  • Designs and codes solutions for special requests, enhancements, and defects  • Handles all code changes and/or corrections and makes library code changes as needed  • Tests all code changes and troubleshoots system issues  • May prepare sizing/work estimates for assigned enha ... More
  • Southington, CT, US
    Req #28
    Wednesday, March 6, 2019
    COCC is sourcing candidates for anticipated future openings for full time and part-time (all shifts) Customer Support Coordinators in our newly established Call Center to support our clients’ end users’ online banking needs through phone and online messaging channels. The ideal candidate will possess exceptional customer service skills and previous call center experience in the banking industry. Responsibilities: Handle online banking end user inbound calls and messages to effectively assist ... More
  • Southington, CT, US
    Req #27
    Tuesday, March 5, 2019
    We are currently searching for a Business Analyst to join our Business Intelligence team! This team is responsible for the support of our dashboard and reporting platforms for our clients. We are looking for a highly motivated, team-player with a strong aptitude for data analysis. Responsibilities Provide client support and case resolution for report writing and related system requests Resolve technical issues related to report creation, data manipulation and report calc ... More
  • Southington, CT, US
    Req #26
    Friday, March 1, 2019
    COCC is actively searching for a Business Analyst to provide support to Financial Institutions and the Deposit Support team by being a point of contact for the customer for strategic initiatives, new products and services, development requests, guidance through projects and escalation of issues as well as providing training and guidance to department employees in a mentoring capacity. The analyst will provide value to the customer and team by having knowledge about assigned institutions, being a ... More
  • Southington, CT, US
    Req #25
    Thursday, February 21, 2019
    We are currently seeking a Systems Administrator I to join our team! The ideal candidate will assist the Desktop Team in addressing Security Vulnerabilities related to Windows 7/10 and 3rd Party applications (ex: Java, Office, Adobe, etc). This position is responsible for keeping enterprise hardware and operating systems current by performing routine updates, security administration and completing all necessary diagnostics. Responsibilities: •Ensure system stability, security and performance ... More
  • Southington, CT, US
    Req #23
    Thursday, February 21, 2019
    We are looking for a Strategic Products Specialist. This outgoing, energetic and professional individual will be in a highly visible position to help further strengthen COCC’s sales efforts through sales relationship management. This person will directly manage the sales of COCC products and the projects involved in the sales process, including but not limited to the following: Marketing to COCC’s existing client base Actively contacting clients to inform them about COCC’s of ... More
  • CT, US
    Req #24
    Wednesday, February 20, 2019
    Supports and maintains COCC’s managed Internet and Security services including remote access, internet access, firewalls, intrusion detection/prevention systems, two-factor authentication, Internet access, webhosting, DNS, and email.  Must handle client requests for installations and service configuration changes, and have a comfort level working with a diverse set of individuals and their background. Responsible for maintaining infrastructure including upgrades and patches. Must be able to wo ... More
  • Southington, CT, US
    Req #21
    Tuesday, February 19, 2019
    Under the supervision of the Conversion Supervisor, the Conversion Specialist-eBanking serves as primary or secondary support for COCC’s conversion efforts in the electronic banking area.Assists in the coordination of all action items related to transferring the financial institution’s ATM/Debit Card and Telephone Banking data from their current service provider to the COCC system. Recognized by clients as an authority on COCC applications and system functionality. Acts as a liaison between clie ... More
  • CT, US
    Req #20
    Friday, February 15, 2019
    The Security Operations Center (SOC) Manager supports the incident detection and response program at COCC. This role leads and further develops a team of analysts responsible for 24x7x365 monitoring of threats, as well as the tools and processes that support the core mission of defending the organization against cyber-threats. Similarly, the SOC Manager is responsible for extending these key security capabilities to COCC’s subscribing client organizations as a hosted SOC service, in order to p ... More
  • CT, US
    Req #10
    Friday, February 15, 2019
    Reporting into the First Vice President of Client Services, the Call Center Manager will be responsible for managing COCC’s Call Center Solution servicing the customers and members of our clients. This person will manage the customer service activities and relationships related to COCC and its clients while creating a culture of customer advocacy within the department.   Supervisory ResponsibilityDirect supervision of a department, section, unit or group involving responsibility for results in t ... More
  • CT, US; MA, US; NY, US; RI, US; Virtual
    Req #9
    Friday, February 15, 2019
    Provide industry standard recommendations and implementations for customer networks. Responsibilities include network consulting and support at client sites. Install and support client PC systems. Install and support COCC core applications. Install and support standard PC based applications as well as industry specific applications. Responsible for developing and maintaining technical proficiency.Responsibilities:• Install/Upgrade/Troubleshoot Servers, workstations, printers, applications, switc ... More
  • Southington, CT, US
    Req #18
    Friday, February 15, 2019
    COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development. ... More
  • Southington, CT, US
    Req #17
    Friday, February 15, 2019
    We are currently seeking exceptional interns who are interested in pursuing a career in Information Technology to participate in a professional comprehensive learning experience. This is an excellent opportunity for talented individuals to gain valuable experience at a growing and successful technology company! The ideal candidates will be highly motivated rising college seniors with a passion for learning and delivering quality service. Our paid interns will work on average 30 hours a week for ... More
  • CT, US
    Req #16
    Friday, February 15, 2019
    The Network Architect's primary responsibility is to ensure the high availability and high performance of COCC's enterprise network infrastructure. A Network Architect is expected to have expert-level knowledge of routing, switching, troubleshooting, network design, network performance, and network design. Responsibilities:Creates technology roadmap, blueprints, and tactical to strategic execution plansManages outsourced and hosted 3rd party service providersSupports international, global and m ... More
  • Southington, CT, US
    Req #14
    Friday, February 15, 2019
    We are currently seeking an Entry Level Software Developer to assist with developing code to support COCC’s automated testing initiative. The successful candidate is a team player with a positive attitude. Responsibilities:Assist in testing functionality and research any issues discovered Handle internal inquiries concerning existing and/or new functionalityPrepare project status reportsWrite scripts and code for HP ALM automated testing platformMay perform system administration functions for au ... More
  • Southington, CT, US
    Req #13
    Friday, February 15, 2019
    We are looking to add a Configuration Analyst to support our highly innovative banking technology. This person will be tasked with providing internal support to clients’ Online Banking Systems by collaborating with internal teams and utilizing custom built tools. Inquiries requiring more significant research or that are deemed urgent in nature will be escalated to the appropriate resource as needed. Work is performed in a high-paced environment where opportunities abound to interact with many, ... More
  • Southington, CT, US
    Req #12
    Friday, February 15, 2019
    COCC is currently seeking a Regional Business Development Manager to cover the Northeastern United States Market. This position is responsible for new business development and deploying the tactics and strategies necessary to meet annual sales objectives of the company.Responsibilities:Identification and development of new COCC core bank sales opportunities in the NortheastDevelopment of sales plans for targeted accountsManagement of prospects from initial contact through contract executionCulti ... More
  • Southington, CT, US
    Req #3
    Thursday, January 24, 2019
    Assists in the responsibility for database administration with a focus on proving database availability and stability. Supports the reviewing of daily reports regarding database health and activity. Works with more senior level DBA’s to implement database patches and upgrades. Conducts database backup and recovery testing. Performs database monitoring using approved software tools. Assists in the implementation of systems into operation for COCC and customers. Writes documentation or reviews doc ... More